SingPost Outlines Dual-Track Shipping Solutions to Help Retail and Corporate Shippers Navigate New EU Customs Rules

From 1 July 2026, the European Union (EU) will eliminate its long-standing €150 customs duty exemption for low-value commercial shipments. All commercial goods sent to the EU's 27 member states and their territories will be subject to customs duty and VAT, regardless of value.

The EU is introducing a flat €3 customs duty per unique product category — determined by each item's Harmonised System (HS) code heading — for low-value commercial shipments under €150, in addition to country-specific VAT and applicable local administrative fees.

Accurate customs declarations are essential. Missing or incomplete information risks border delays, rejections, or forced returns.

What This Means for You

Sending a Personal Gift?

Gifts sent between individuals with a total value below €45 remain exempt from customs duty and VAT. You can continue to send personal gifts via Ezy2Ship or at any post office islandwide. Items must be accurately declared as gifts, and a valid HS code is required for customs clearance even where no duty applies.

Sending Commercial Goods as a Non-IOSS Registered Sender?

Standard postal services — Speedpost Saver International and Speedpost Priority International — remain available at post office counters islandwide and via Ezy2Ship. Shipments clear customs on a Delivered Duty Unpaid (DDU) basis, meaning the recipient in the EU is responsible for settling all customs duties, VAT, and local administrative fees upon delivery.

You will need to provide the following for each item:

• HS code
• Accurate item description
• Declared value

Postal charges are based on actual weight, applied to the nearest predefined weight tier. Rates to the EU start from S$11.90 for 250g up to S$354 for 20kg, depending on chosen transit speed.

Non-IOSS registered senders shipping commercially on a regular basis are also encouraged to open a SingPost Corporate Account to access Speedpost Direct International (EU).

For IOSS-Registered Businesses

IOSS-registered businesses must use a commercial Delivered Duty Paid (DDP) solution.

SingPost's Speedpost Direct International (EU) is designed for this purpose. Under this service, SingPost settles duties, destination VAT, and administrative fees on behalf of the sender, with charges billed to the corporate account afterwards. This ensures smooth customs clearance and eliminates unexpected fees at the recipient's doorstep.

Key features include:

• End-to-End Certainty — Automated DDP mechanism for smooth, predictable entry into all 27 EU member states and their territories
• Data Validation — System-to-system verification to reduce the risk of customs delays or returns
• Dedicated Onboarding — Full support from a SingPost account manager on technical data compliance

Pricing starts from S$16 for the first 100g, based on volumetric weight — the industry-standard measure of a parcel's size relative to its mass, reflecting the space a shipment occupies in transit.

To calculate volumetric weight: Length × Width × Height (cm) ÷ 6,000

For full rates and onboarding support, contact your dedicated SingPost account manager or email salesadmin@singpost.com.

At a Glance — Solutions Available from 1 July 2026

Note: There is no change to prevailing EU duties and taxes for commercial goods valued above €150.

How Fees Are Calculated

Duty is charged per unique product type — not per order. A single parcel containing a cotton apparel item and a pair of casual footwear, for instance, incurs €6 in duty (€3 × 2 product types), not €3.

Looking Ahead — Further Changes from 1 November 2026

An EU-wide handling fee of approximately €2 per consignment is expected from 1 November 2026, alongside new mandatory product-level information requirements. Further guidance will be shared closer to the effective date.

Restricted and Prohibited Goods

These changes affect duties and taxes only. The EU's separate rules on restricted and prohibited goods remain unchanged. Please refer to SingPost's General Prohibitions and Dangerous Goods Guide for more information.

Need Help?

Businesses shipping regularly into the EU should speak to their SingPost account manager for support with shipping options and customs preparation. You may also reach us at salesadmin@singpost.com or locate your nearest service point at www.singpost.com.

Towner Post Office and Teban Garden Post Office will cease operations from 15 July 2026. POPStop Potong Pasir will cease operations from 17 July 2026.  To ensure uninterrupted service, customers are advised to visit any of our service points listed on our website at www.singpost.com or through the SingPost mobile app.

Poste Italiane advises that the maintenance work at Cagliari Elmas Airport (Sardinia) has been completed and all services have resumed as normal.
 

Israel Postal Company (Israel Post) notifies that the State of Israel has extended the state of emergency until 30 June 2026.

Israel Post operations continue to function normally, with certain restrictions; therefore, service delays may occur.

Israel Post will do its utmost to minimize any potential inconvenience. 

bpost notifies that industrial action is expected on Tuesday, 16 June 2026, particularly impacting Brussels and southern Belgium.

This action is expected to affect various sectors and industries across those regions, including letter-post and parcel-post deliveries, as well as bpost’s domestic and international logistics network.

While bpost is taking all possible measures to minimize disruption, and additional resources are being deployed where feasible, there may be some disruptions and delays in the handling of inbound and outbound airmail dispatches.

Saudi Post informs that all services are now back to normal following the airspace closures and flight cancellations from February 2026.
 

Swiss Post advises that the G7 summit will be held in Evian, France, from 15 to 17 June 2026. This will have a major impact on the Geneva and Lausanne regions over the extended period from 10 to 19 June 2026.

In particular, the urban area of Geneva is severely affected by traffic restrictions. These restrictions will have a significant impact on Swiss Post’s operating procedures, as key transport routes are temporarily closed. This situation will affect branches, branches with partners, home delivery, P.O. boxes, My Post 24 terminals, and 62 letter boxes in Geneva city centre and event areas. As a result of this event, Swiss Post will not be able to fully comply with its service standards in the Geneva and Lausanne regions. With measures such as alternative delivery routes and time slot adjustments, Swiss Post is doing its utmost to continue providing its customers with a reliable service and practical alternatives, even during the G7 summit. However, it cannot rule out the possibility of delays.

Israel Postal Company (Israel Post) informs that the State of Israel has extended the state of emergency until 16 June 2026.

Israel Post operations continue to function normally, with certain restrictions; therefore, service delays may occur.

Israel Post will do its utmost to minimize any potential inconvenience. 

CTT Correios de Portugal notifies that a number of unions have called a 24-hour general strike of public and private sectors, commencing at 00.01 CEST on 3 June 2026. As a result, all postal services may experience delays and disruption.

CTT Correios de Portugal is taking steps to minimize any inconvenience. However, depending on the response to the call to strike, the impact may continue during the days that follow.

SingPost has resumed postal services to Lebanon.

Services to the following countries remain suspended:

• Iran
• Iraq
• Kuwait
• Qatar

Poste Italiane notifies that certain Italian unions have confirmed a 24-hours general strike of all public and private sectors, commencing at 00.01 CEST on 29 May 2026, also involving transport and civil aviation. This may result in flight cancellations, delays and disruption to domestic and international delivery services.

Poste Italiane is taking all necessary measures to minimize any inconvenience. However, depending on the response to the call to strike, the impact may continue over the following days.

Israel Postal Company (Israel Post) advises that the State of Israel has extended the state of emergency until 2 June 2026.

Poste Italiane informs that all postal activities have returned to normal following the strike on 15 May 2026, involving logistics agents.

Agencia Boliviana de Correos advises that owing to social unrest, starting on 14 May 2026, there are road blockades and severe aviation fuel shortages throughout the country. Both land transport and airline operations (domestic and international) are heavily disrupted. The disruption is expected to continue until such time as the Government of Bolivia resolves the situation.

Consequently, there may be delays in the delivery of postal items. Agencia Boliviana de Correos has also invoked force majeure for all inbound and outbound mail streams.

Poste Italiane advises that the Giro d’Italia 2026 cycle race may disrupt domestic and international parcel delivery operations in areas along the route until the event ends on 31 May.

Poste Italiane notified that one Italian union confirmed a 24-hour national strike involving logistics agents on 15 May 2026.

Poste Italiane expects delays in delivery services, affecting both domestic and international parcels.

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Poste Italiane informs that all postal activities have returned to normal following the strike on 11 May.

Latest update: Delivery services to Bahrain, Israel, Jordan, Oman and Pakistan have resumed.

bpost notifies that the major Belgian unions have called a 24-hour national demonstration, commencing at 00:01 CEST (UTC+2) on Tuesday, 12 May 2026.

This demonstration is expected to affect various sectors and industries across the country, including letter-post and parcel-post deliveries, as well as bpost’s domestic and international logistics network. It will also involve ground handlers and other airport and airline personnel.

It is anticipated that the impact on road transport will be limited and that related operations will continue largely as normal. However, disruption and delays are to be expected in the handling of inbound and outbound airmail dispatches at Brussels Airport.

The United States Postal Service (USPS) informs that all postal services have returned to normal following the adverse weather conditions announced in February 2026.

Israel Postal Company (Israel Post) notifies that the State of Israel has extended the state of emergency until 19 May 2026.

bpost informs that all temporary operational measures were lifted on Monday, 4 May, since all services have been operating according to usual standards. This resumption is taking place alongside the continued processing of any remaining accumulated volumes, supporting a return to a more predictable and stable service level.

Poste Italiane advises that an Italian union has confirmed a four-hour strike involving certain handling agents at Milan’s airports, commencing at 13:00 CEST (UTC+2) on 11 May 2026.

Poste Italiane will ensure that mitigation measures are taken at its airmail units. However, depending on adherence to the strike call, the impact may continue over the following days.

Poste Italiane announces that all postal activities have returned to normal following the landslide in the Petacciato area in the province of Campobasso.

NZ Post informs that a state of local emergency has been declared for parts of the Greater Wellington and Wairarapa regions due to torrential rains and flooding.

These adverse weather conditions have disrupted delivery services across both regions. As a result, NZ Post suspended delivery services for a day, on Tuesday, 21 April 2026. Delivery services resumed on Wednesday, 22 April, where it was safe to do so. However, some rural areas remain inaccessible and minor disruption may continue.

NZ Post is taking all necessary measures to limit any disruption and to maintain service continuity as much as possible.

Jamaica Post advises that although mail acceptance and processing for international and domestic services have resumed, delays are still expected in mail delivery and the transmission of electronic messages/updates.

Some parts of the postal network have not been restored to pre-hurricane conditions and are thus operating from temporary locations. These locations lack the necessary tools and equipment for full service provision and functionality.
 

Israel Postal Company (Israel Post) informs that despite the current ceasefire in the region, the State of Israel has extended the state of emergency until 28 April 2026.

Sociedad Estatal Correos y Telégrafos S.A., S.M.E. (Correos) advises that the ground handling strike action has been temporarily suspended, pending the outcome of ongoing negotiations.

If the strike resumes, a new announcement will be issued.

Poste Italiane advises that due to major maintenance work, Cagliari Elmas Airport (Sardinia) will remain closed overnight in the coming weeks, until further notice.

As a result, mail items sent to Sardinia may be subject to delays.